New Horizon Mall Insurance Program
NOTICE: Renewals for this program start May 1st – You will receive an email requesting to renew your policy in the first week of May if your policy renewed in May. This policy doesn’t automatically renew. IF YOUR EMAIL HAS CHANGED COMPLETE THE CHANGE REQUEST FORM BELOW TO HAVE YOUR RENEWAL EMAIL REDIRECTED
Welcome to the client service portal dedicated to landlords owing unit(s) at the New Horizon Mall. We are currently offering renewal terms for Landlords that placed a policy on our program in 2018. For the 2019-2020 Renewal Term your coverage has been replaced with favorable terms from Wawanesa Insurance and you will receive new policy documents and wording when you renew your coverage. Expect an email to arrive in the first week of April in 2019 with instructions on how to renew your policy. Need to make a change, no problem. You will be given options to change details of your policy in your renewal application form. Once you complete the application form in renewal you will receive an email requesting payment for your insurance. NOTE: For your security this link to pay will expire after 15 minutes or you will need to follow the instructions in your renewal email to generate a new payment link.
Service for this program is available online only in an effort to keep the costs for your insurance as low as possible. Please view the following client service options. All this means is that if you submit a request on the weekend, or at night it will be the first in our pile to review the next day! A team member will respond over the phone or email to address any concern you may have within 24-48 hrs during business days. We strive to provide the same customer service we provide in person online.
Note: Requests to change data entered incorrectly on a policy will result in a $15.00 Administration fee to keep the cost for the entire program as low as possible. There will be no charge for new changes made to the policy such as changes to your contact details or address.
Change request form
Click to request changes to your policy. A broker will review your request and issue a change to your documentation or update our records with your new information.
Ask a Question or request a renewal link
While we are only offering renewal for the online program, new owners may still apply online to have a Commercial Business Insurance Broker shop around for the best coverage for you. Please click to apply below and a representative will contact you in 24-48 hrs during business days. We also offer an application for those unit owners that have decided to operate a business out of their unit. Please click to apply below.
These are the program experts reviewing your online requests behind the scenes. This program may be run entirely online to save you money, but there are real insurance experts working to ensure you have the right insurance at the best price.