“Cathy Strand and her team (Jenn Stevens, Erica Siver) have been great to work with. Cathy has gone out of her way to explain insurance in general, and the specific risks that our non-profit agency would face. Her and her team are willing to answer all my questions, and have offered support and suggestions as we update various policies. Cathy has met with our Board of Directors to explain Directors and Officers insurance, and has also met with a group of non-profit Finance Managers. I feel this is the first time that I understand insurance, and Cathy truly understands the non-profit world with our specific risks, issues, and funding constraints. I would highly recommend Cathy and her team to any non-profit looking for a trustworthy insurance agent.”

Commercial Insurance Client
February 22, 2017 

“Your company is great. We have been clients since we moved to Calgary in 1988 and, after what happened in 2013, appreciate how important it is to have insurance brokers who are there when you need them.”

Personal Insurance Client
June 19, 2015 

“I have to say a big pat on the back goes to your agent Alissa Stewart. She has taken great care of us and our renewal since Gertrudes has been on holidays – not once was I made to feel I was inconveniencing her which is huge when others take over from another agent – I get that. She took very good care of us.

I’m very happy to had worked with her on our insurance needs – she offered some great advice to me! I think she is a valuable employee of your company ”

Personal Insurance Client
August 20, 2014 

“My wife and I had to renew the insurance on our cars and house so we decided to seek assistance from our friend, Alissa Stewart, an insurance broker with Toole, Peet and Company. Alissa asked us about our needs very thoroughly and then researched the offerings of eight different insurance companies to determine the best fit with our needs. As a result of her work on our behalf, she saved us over $1,000 on the premiums for our car and house insurance versus what our previous insurance company had offered us. I encourage everyone who needs to renew their insurance to contact Alissa and see what she can do for you.”

Personal Insurance Client
August 14, 2014 

“Thank you for all your help with sorting out the new car.  You made the insurance process very easy and quick.”

Personal Insurance Client
August 7, 2014 

“On behalf of the entire High River gang we thank you for your support, concern and generosity. We are a richer program because of our valued relationship; none more valued than with you three ladies. Thank for you taking the time to come out to visit with us and for making this Friday – a really good day!”

Commercial Insurance Client
February 28, 2014 

Thank you for all your help today! The Team at Toole Peet is always extremely efficient and a pleasure to deal with.

Keep up the good work!”

Personal Insurance Client
November 26, 2013


Thank you so much for all of the time, patience and effort you have taken over the past few months in dealing with me and my coverage. I sure do appreciate your quick replies and attention to detail. Thanks again!”

Personal Insurance Client
July 26, 2013

“My wife and I are residents of Bowness where flooding occurred last month. First of all, we would like to commend Toole Peet for the excellent service we have received over the years and, especially, the past two weeks. This has been a very difficult time my wife and I who are both seniors. An insurance adjuster, Michelle Gopie, has been in touch with us a number of times and has been to the house—the last time with someone from a renovation company. She informed us that claims related to sewer backup will be accepted. Great news for us, especially as most of our neighbours, insured with ______, have so far been denied coverage.

We have relied on Toole Peet for our insurance needs since moving to Calgary some 25 years ago. When Surrinder left we were sorry to see her go—her advice was always sensible and we trusted her guidance.

Anika Martin, with whom we have been dealing since the flood hit, has been wonderful. In discussions that [my wife] and I have had with her, she has been patient, courteous and personable.”

Personal Insurance Client
July 9, 2013

“Sometimes it takes a disaster to acknowledge the people that have done their jobs in an exemplary manner. Alice Mason is one of those people. She has been our house and vehicle insurance broker for 20 years.

I’ve always left it up to her industry knowledge to find and provide the right insurance for our needs. Before the renewals of our policies, she has called to inquire if our needs have changed or to provide updated information.

Because of her professional manner and wonderful people skills, I was gratefully able to trust her judgement and leave it up to her to make the best decisions for us. When the best people in a business are taking care of your needs, you can sleep at night.

I want to make sure she is commended for her service to us. Whether it be home, vehicle or travel insurance she has been there to help and advise. The fact that she also offered herself and her son’s help when we returned to our home (High River), did not not surprise me in the least.

There are many people in High River that will be reviewing their brokers and insurance companies and I will wholeheartedly be providing Alice’s name and Toole Peet to them.”

Personal Insurance Client
July 5, 2013

“Thanks Anny. It was a pleasure working with you. I must say in all my years dealing with insurance companies, Toole Peet and yourself have been the best experience I’ve had.

Looking forward to working with Anika.

All the best to you Anny in your retirement. May you have many years of enjoyment.”

Personal Insurance Client
May 28, 2013

“Hi Mitsy, we have started the process of moving our Alberta registered vehicles over to BC. I have attached the confirmation for my Ford F150 truck.

I was hoping that you and I could have a conversation Friday afternoon (tomorrow) to discuss the other vehicles and our property in Kimberley. I am soooo going to miss dealing with you on this stuff… you and your team are gems!!! In all of the years dealing with you I have never had an issue…greatly appreciated!!”

Personal Insurance Client
May 16, 2013

Toole Peet Insurance has been the insurance broker for Youville Recovery Residence Society of Alberta for over 7 years

We have received excellent service from our representative Cathy Strand who has always been available for advice and support. Cathy is also a seasoned not for profit advocate. She is excellent at ensuring every year that Youville has the appropriate amount of coverage for all our properties and contents as well as Directors insurance. She has been instrumental in advocating and proper follow up on any claims.

I would highly recommend Toole Peet for all your insurance requirements.”

Commercial Insurance Client
April 2, 2013

To us, trust and relationship is everything. Relationship drives most decisions I make. The primary reason we continue to purchase insurance from Toole Peet is unequivocally because of Cathy Strand.

Cathy is “in relationship” with us; she genuinely cares about who we are and the services we provide. She always looks for a “win-win” with every opportunity. I am very confident that the insurance we purchase is not more than we need or more importantly, less than we need and competitively priced.

I work with people who I trust and truly enjoy. Cathy Strand is at the top of our list.

Commercial Insurance Client
March 25, 2013

“Thanks you very much Charles,

Have a wonderful weekend and thank you once again for all of your help and assistance. You have been an absolute pleasure to work with and I will happily continue to refer you to colleagues and friends.”

Personal Insurance Client
February 22, 2013

“Thanks Anny – as discussed, we will go ahead with the Home Insurance renewal and will await further detail of a reduced auto policy premium so that we can go ahead with this also.

On a separate note, I wanted to thank you for the hard work and proactive contact you put into making sure we are getting the policies that best suit our needs. We hear from you regularly and you are always proactive in finding and letting us know about alternative options, and we see that you do put in a lot of effort on our behalf. In contrast, I have not heard from my current auto-insurance broker in the last 3-4 years, other than a letter from the insurance company at renewal time which has their name on it… It feels like we are taken for granted…

In summary, although we will always need/want to have a competitive rate, we want to move our auto policy to you because we feel valued…”

Personal Insurance Client
February 14, 2013

“I want you to know that the main reason we renewed our insurance policy with Toole Peet is because of the way our claims were handled by yourself and Anny.”

Personal Insurance client
December 10, 2012

“Ken and I have been customers at Toole Peet Insurance since 1984. Alice Mason has been looking after our account for a number of years now and I would like your to know that we have been very happy with her work. She has always been there for us when we needed help and always gave us good advise when we asked. We are moving to Oliver B.C. in the spring and we are going to miss not having her to look after our insurance. It was good to know that she was always there for us. Thank you for all the years of dedicated service.”

Personal Insurance client
November 14, 2012

“I would also like to take the opportunity to thank you for all the care you have given us over the years. We first started working with you in 2000 so it has been a long time. We have always found you to be very knowledgeable, helpful and approachable and for that we thank you.”

Commercial Insurance Client
February 15, 2012

“Our organization has been in partnership with Toole Peet Insurance for almost 5 years. After Smith Insurance merged with Toole Peet, Neil Hogg took over as our acocunt manager providing a pooled insurance program tailored to not-for-profit organizations and in particular to Calgary community associations. Currently, because of the service and the product about 98% of our community associations have enrolled in this program. 

Working with Toole Peet, in particular with Neil Hogg, has been excellent. Neil’s understanding of our industry’s needs, his willingness to support our members through face to face meetings and training opportunities, as well as his ability to advocate on their behalf has been extremely valued by our members. It is comforting to know that Neil’s knowledge of insurance results in our plan having fewer exclusions. Neil frequently puts our plan out to tender to ensure we get the best coverage at a reasonable price. Open communication, timely thorough responses and exceptional customer service are traits Neil exemplifies.

On behalf The Federation of Calgary Communities, I would like to thank Neil and Toole Peet for providing our members with excellence in service. We look forward to working together in the years to come.”

Commercial Insurance Client
February 13, 2012

“I have known Mr. Rob Johnson for a number of years, primarily thru a coincidental relationship on a multiplicity of files in the Construction, manufacturing, & Oilfield Services industrial sectors.

Mr. Johnson acts as an authority to corporate entities on circumstances which contemplate requisites for either risk management or surety bond facilities,

During my acquaintance with Mr. Johnson he has continued to demonstrate en exemplary approach to building and supporting client relationships by implementation of capable problem solving techniques in moving towards shared objectives of informed decisions in a collaborative alliance on determining effective risk management strategies.

I would not hesitate to recommend Mr. Johnson for any position or circumstance for which the above noted qualities are required.”

Commercial Insurance Client
December 30, 2011

“We have been doing business with Rob Johnson at Toole Peet & Co. Ltd. for over 10 years and he not only understands our business but successfully assisted us with a very serious and complicated insurance claim. The service has been excellent throughout our business relations whether it be claims-related or the arrangement of insurance on our behalf.

Without hesitiation, we would recommend Rob Johnson as a great insurance and risk-management advisor.”

Commercial Insurance Client
December 1, 2011

“For the last 21 years I have been the CFO for a variety of Companies with operations in Manufacturing and Services both in and outside of the Oilfield Industry in Canada and at times outside of Canada. For this entire period Toole Peet & Co. Limited has been the broker for each of these Companies and I have worked closely with them in determining the correct and required insurance for a wide variety of applications.

For at least the last ten years Rob Johnson has been the Agent in charge of our account. I find Rob to be very knowledgeable in the Insurance Field. He is very responsive to our insurance needs and often goes out of his way to make “our bad management his emergency” and provides service and response on short notice where immediate coverage and responses are required. Rob has been very diligent in putting together the best package for the business concerned and in negotiating with the Insurers to get us competitive and often favorable rates.

The attitude shown by Rob in the management of our account is reflected in the support services at Toole Peet. I am very appreciative of the care and concern extended to our Insurance needs by Rob and Toole Peet. I would be available for a phone call if anyone has questions they would like addressed with respect to this letter.”

Commercial Insurance Client
November 28, 2011


You are the best!”

Commercial Bonding client
July 20, 2011

“I have been a client of Toole Peet’s for many years. I wish to commend the company on the quality of its staff, namely Lynne Litwiniuk and before her Anny Pho who have been handling my insurance policy. Both have demonstrated knowledge of the business, personal initiative and a strong client support, which puts Toole Peet in a very good light. I very much appreciate the services provided.”

Personal Insurance client
July 15, 2011

“Thanks so much for your speedy work – insurer and car dealer here very impressed!”

Personal Insurance client
April 6, 2011